Shell Energy, BT Mobile and Virgin Mobile among the most complained about broadband and mobile providers

New rules will come into play from December 2021

EE and Sky received the least complaints among broadband providers Vodafone has topped the Ofcom list of the most complained about operator for the second straight quarter with EE and Sky attracting the least complaints among broadband providers. The findings were revealed today as Ofcom published the latest league tables on complaints received about the […]

Do you enjoy the price you pay for your smartphone, or would you rather pay a little less? Well, you might be forced to pay a little more under plans proposed by Ofcom to increase the price it charges network operators for using the radio spectrum. Ofcom’s proposals would force mobile network operators to pay […]

Ofcom’s latest telecoms complaints figures have shown a drop in customer complaints for pay monthly mobiles.

Ofcom is proposing to reduce prices for high speed data links in the United Kingdom, including price controls on BT.

Ofcom is consulting on whether customers should have the right to cancel their contracts if prices rise, Vodafone is not impressed. Ofcom, the telecommunications regulator, wants to protect consumers from price rises on their landline, broadband and mobile contracts – and have proposed a new rule that would allow customers to cancel their contracts – […]

Ofcom has started taking applications to take part in the 4G mobile radio spectrum auction, which is due to occur early in the new year. Applicants have until 4pm today to submit their applications, along with the £100,000 deposit. Vodafone, O2 and Three have all put their applications in, which will give them the right […]

Ofcom, in conjunction with broadband monitoring specialists Epitiro, has published the results of its mobile broadband study, measuring the service from all five mobile operators in the UK.

A number of changes take effect in the mobile phone industry today (May 26th), which should benefit UK mobile phone users signing up to a new contract, or seeking to migrate to another operator.

Ofcom is to hold auctions in early 2012 for operators wanting to run 4G networks in the United Kingdom.

Mobile Termination Rates are something you should take notice of. It’s a fee added on to the cost of delivering a call to other mobile networks, pushing call charges up. Now Ofcom has taken action to get them reduced significantly.

Industry regulator Ofcom has adjusted the existing Wireless Telegraphy Act licences to allow the use of the 900 and 1800MHz spectrum for 3G/UMTS services.

The Terminate the Rate campaign has been given a last minute boost as Ofcom’s consultation period drew to a close, with over 40,000 responses calling on the regulator to cut the termination rates that make calling mobile phones so expensive.

Ofcom, the industry regulator, has released coverage maps for the 3G mobile phone network in the UK, using data supplied by each mobile operator in January 2009.

Your friendly industry regulator has brought out a new online video to give you tips on how to avoid nasty bill shock next time you go on holiday