Zen has again been named a Recommended Provider by Which? in its latest broadband survey of the UK’s internet service providers, as it continues to challenge the poor practices of the major providers.
Richard Tang, Zen’s Founder and Chairman, said “We’re delighted to be recognised as a Which? Recommended Provider once again. We know that customers want a service that’s fast, reliable, and supported by experts that genuinely care. The people-first culture that we have built at Zen ensures our customers get an award-winning service that has consistently been voted the UK’s best.”
Continuing to ensure that it provides the leading services, technical support and reliability it’s known for, Zen recently launched an industry-first lifetime price guarantee. As long as a customer stays with Zen, they promise there will be no price rises, taking aim at the practices of the ‘big four’.
Zen also recently unveiled free activation on its most popular broadband bundles and announced a further price reduction on its Fibre 1 bundle to £29.99. As part of the pledge to reward loyalty, existing customers will be able to sign up to the new deals once their current contract expires, ensuring it’s not just new customers that benefit.
Tang continues: “Unfortunately, the UK broadband industry is notorious for awful customer service, mid-contract price hikes, and poor value for money. Too many providers in this industry put short-term profit ahead of the customer, but at Zen we continually work to ensure that consumer happiness comes first and to reward the loyalty of our existing customers.”
For more information about Zen’s industry-leading services, deals and lifetime price guarantee, please visit https://www.zen.co.uk/
