T-Mobile backtracks on changes to mobile data charging

Jonathan Morris
January 12, 2011

After our forum and the entire web went mad after T-Mobile tried to introduce a fair use policy of 500MB of data, it seems T-Mobile has backtracked.

The issue regarding the changes is discussed at length here, while The Guardian questioned the crazy ways the network tried to reinvent definitions of browsing.

However, before anyone could begin to give notice on their contract, it seems T-Mobile has issued a statement to clarify things;

“On Monday 10 January 2011 we announced that, in line with the rest of the industry, T-Mobile would be reducing its Fair Use Policy for data usage to 500MB a month for all mobile phone customers. Following a further review of our policy, these changes will now be introduced from 1 February, to new and upgrading customers only – not existing customers.

There will be no change to the data packages for existing customers for the duration of their contract and we apologise for any confusion caused. The revision to the Fair Use Policy is designed to ensure an improved quality of service for all mobile internet users.”

Lysa Hardy, VP, T-Mobile UK

Information on new data policy:

From 1 February 2011 new and upgrading customers will be given a monthly 500MB data allowance. There will be no charge for those customers exceeding that limit, and those who do will still be able to access important services such as email and web browsing, however file downloading and streaming services will be restricted. Customers will then have the option to increase their monthly Fair Use Policy to 1GB a month by purchasing a Mobile Broadband Booster. This will ensure an improved quality of service for all of our mobile internet users.

In other words, existing customers will carry on business-as-usual.

Three has recently removed its limit completely on its One Plan, meaning you can upload or download as much data as you want. What’s even more surprising is that there’s no restriction on tethering either.

Three does reserve the right to take action for anyone participating in illegal activities (such as file sharing) but we can’t figure out exactly how they can know what’s legal and what’s not.

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