Google Play Store extends app refund timeframe to two hours

Saqib Shah
September 11, 2014

Google has extended the refund window for apps downloaded from its Play Store to two hours.

Previously the refund timeframe was a mere 15 minutes. As a result, you now have a lot longer to demo an app or game before you decide to return it and claim a refund.

Google confirmed the changes on its support page, where it lists what consumers need to do in order to get a refund.

Simply put, to get a refund for an app or game just log in to the Google play Store and head to ‘My Apps’. Once there you will see a list of the apps and games in your possession. Choose the app you wish to return – if you do this within the two-hour timeframe you will see a ‘Refund’ option. If you are late, however, the only option available will be uninstall.


Be warned that not all developers offer a refund for their respective apps and any app or game downloaded more than once cannot be returned.

Google had previously been unofficially offering paid refunds within the two-hour window but now the changes are official and, most likely, permanent.

You can check out our in-depth guide to getting an Android app refund here.

About the Author

Saqib Shah

Tech/gaming journalist for What Mobile magazine and website. Interests include film, digital media and foreign affairs.

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